Primus products are all carefully tested and inspected at the factory and are guaranteed to be free of material and workmanship defects when shipped. Any equipment which is proven defective in material or workmanship will be repaired or replaced at Primus expense upon written authorization, provided that such a claim is made within one year from date of shipment. Primus accepts no further responsibility or charges in correction. Primus will not pay labor charges in any amount or assume responsibility for labor expended or materials used to replace and or repair any equipment. Primus will not honor debits or charges from any distributor or electrical wholesaler withholding or claiming funds for such charges or other arbitrary type of claim enforcement of expenses for repair or correction in the field.
WARRANTY PER FIXTURES
LED Fixtures – 5 Years Limited Warranty
Decostring – 1 Year Limited Warranty
Decostring LED Lamps - 3 Years Limited Warranty
Fluorescent Fixtures – 1 Year; 5 Years Extended On Electric Ballasts
Incandescent Fixtures – 1 Year